Refund Policy

1. No Refund Policy

Veo AI Video Generator operates under a strict no-refund policy. All purchases, including but not limited to premium video generation credits, AI video services, and advanced video creation features, are final and non-refundable under any circumstances.

2. Premium Content Purchases

All premium content purchases for enhanced access to our AI video generation services are final and non-refundable. This includes:

• Premium video generation credit packages
• Advanced video creation features
• High-resolution video exports
• Enterprise video generation services

Premium content provides ongoing access to our advanced AI video generation features, but cannot be refunded or exchanged for cash.

3. Video Generation and Featured Content Services

All paid services related to video generation and featured content are non-refundable, including:

• Priority video generation services
• Featured video showcases
• Sponsored video promotions
• Enhanced video quality options

Service fees are charged in advance and are not refundable for any unused portion of the service period or if the video generation fails due to content policy violations.

4. Service Interruptions

In the event of service interruptions, maintenance, or technical issues affecting access to our AI video generation platform, no refunds will be provided. We strive to maintain 99.9% uptime, but temporary service disruptions do not qualify for refunds or service credits.

5. Account Termination

If your account is terminated for violation of our Terms of Service, no refunds will be provided for any unused premium membership time or paid services. All purchases are forfeited upon account termination for policy violations.

6. Chargebacks and Disputes

Initiating a chargeback or payment dispute for any Veo AI Video Generator purchase will result in immediate account suspension and termination. We reserve the right to pursue legal action for fraudulent chargebacks.

7. Exceptional Circumstances

There are no exceptions to this no-refund policy. Refunds will not be provided for any reason, including but not limited to:

• Dissatisfaction with generated videos
• Accidental purchases
• Change of mind
• Technical difficulties on user's end
• Misunderstanding of service features
• Economic hardship
• Force majeure events
• Video content policy violations

8. Alternative Solutions

While we do not provide refunds, we are committed to customer satisfaction through:

• Comprehensive customer support
• Detailed video generation tutorials and guides
• Regular platform updates and improvements
• Responsive technical assistance
• Free access to basic video generation features

9. Third-Party AI Services

Veo AI Video Generator serves as a platform for AI video generation and creation. We are not responsible for refunds related to purchases made directly with third-party AI service providers. Each service has its own refund policy, which users should review before making purchases through external links.

10. Legal Compliance

This no-refund policy complies with applicable laws and regulations. By using our services, you acknowledge and agree to this policy as part of our Terms of Service.

11. Policy Updates

We reserve the right to update this refund policy at any time. Changes will be effective immediately upon posting. Continued use of our services constitutes acceptance of any policy changes.

12. Contact Information

If you have questions about this refund policy, please contact our support team at [email protected]. Please note that contacting support does not guarantee any exceptions to this policy.